Madison County is Implementing Technology To Improve Its Public Records Request Process ย
EDWARDSVILLE — Madison County officials are planning to make it easier for residents to request and receive public records available through the Freedom of Information Act (FOIA.) “We’ve been looking into this for years and how we can better serve the public,” Chairman Kurt Prenzler said. Prenzler said the board voted Wednesday night on a resolution to approve a $45,000, 3-year contract with GovQA/Granicus for software to process and manage FOIA requests and information from citizens and media. "This technology will enhance the county’s commitment to open, transparent and cost-efficient delivery to fulfill FOIA requests in accordance with Illinois law," Prenzler said. State’s Attorney Tom Haine said as the volume of record requests grows and their complexity increases, the county chose something that would best work for everyone. “Transparency is fundamental to good, accountable government,” Haine said. “I’m glad to see