Thank You, Crisis Center Workers
Launched nationally in July 2022, 988 is the three-digit dialing code for the Suicide & Crisis Lifeline, created to provide an easier, more accessible way for people experiencing emotional distress to get help. Since its launch three years ago, the 988 Suicide and Crisis Lifeline has connected millions of Americans in distress with trained crisis professionals, answering more than 16 million calls, texts, and chats to date. Thanks to these dedicated mental health professionals, including those at Centerstone, response times have dropped dramatically, with the national average speed to answer being just over 60 seconds across all modalities. Answer rates have also improved significantly: 98% for texts, 91% for online chats, and 88% for phone calls. As a result, the 988 Lifeline is reaching more people, more quickly than ever before, helping to save thousands of lives. While the numbers matter, the heart of 988 is the people. None of this groundbreaking work would be possible without
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