Illinois American Water Expands Income-Based Discount Program
BELLEVILLE – Illinois American Water is increasing the income threshold for customers to receive assistance through its Income-Based Discount Program, beginning July 1, 2025. The program aims to support more customers paying their monthly water and/or wastewater bills. “The expansion of the Illinois American Water Income-Based Discount Program will help our residential customers who need financial help the most,” said Rebecca Losli, president, Illinois American Water. “Our goal is to make water and wastewater service affordable to our customers while continuing to make strategic investments in our water and wastewater infrastructure.” Illinois American Water has partnered with Dollar Energy since August 2023 on the income-based discount program. As part of the program, approved water and/or wastewater customers receive a monthly discount on their water and/or wastewater bill. Starting July 1, 2025, the Income-Based Discount Program eligibility
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