Attorney General Raoul Expresses Support For Increased Consumer Protections Contained In FTC Proposal
CHICAGO - Attorney General Kwame Raoul, as part of a coalition of 26 attorneys general, issued a letter on Monday supporting the Federal Trade Commission’s (FTC) recent notice of increased consumer protections included in proposed amendments to its Negative Option Rule. Negative options are marketing methods used by companies to enroll consumers in subscriptions, continuity plans and programs, automatic renewals and other recurring actions. These plans and programs do not require consent for each attached recurring charge and, in some cases, a consumer’s silence is consent. The FTC’s proposed amendments to the existing Negative Option Rule would provide more protection to consumers, clarifying terms at enrollment, offering easy and immediate cancellation options and reminders of upcoming charges. “Deceptive billing and auto-renewal tactics employed by certain businesses are among consumers’ top complaints to my office’s Consumer Protection Division,”
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