stLouISTThis Family Will Return Home After Helene. Their Onerous Journey to Rebuild Shows Why Many Others Won’t.
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When Brian and Susie Hill bought a historic house on Cattail Creek in Yancey County, North Carolina, in 2023, they planned to stay forever. Their daughter, Lucy, would chase fireflies in the evenings across their wide expanse of grass.
“It’s that feeling that you always wanted of going home,” Susie said. “Your little family and your little dog and your big yard and the chickens.”
In September 2024, Hurricane Helene upended their lives. After days of rain that saturated the mountains, Helene arrived, turning little streams into raging rivers hundreds of miles inland. The swollen Cattail Creek churned through the Hills’ home, leaving logs in place of furniture and taking porches, doors, windows, appliances and parts of the floor with it.
The Hills watched it all, huddled in their truck parked up a gentle slope. When the water receded, they found the house was uninhabitable.
Suddenly displaced, the Hills began the arduous process of seeking disaster relief from the Federal Emergency Management Agency. The almost $40,000 in federal aid they received allowed them to take critical first steps toward rebuilding. It wasn’t nearly enough money to complete the enormous project. The rest would have to come from their own efforts and an outpouring of community support. Yet it was more than most others in their community managed to muster from the federal disaster aid system.
ProPublica and The Assembly examined federal data, looking at the 10 counties in North Carolina hardest hit by Helene. We found income disparities in the way the agency had distributed housing assistance, even though that aid is supposed to be independent of income. Among the more rural counties hardest hit by Helene, households that got the most FEMA aid tended to be the highest-income ones. In some counties, including Yancey, the highest-income homeowners received two to three times as much money to repair and rebuild their homes as those with lower incomes.
In rural areas, residents can face barriers to seeking assistance ranging from poor access to cellphone and internet service to rugged topography to a lack of money to pay for services.
The reverse was true in urban Buncombe County, home of Asheville, where lower-income homeowners typically received higher FEMA awards for housing assistance. Buncombe is also home to many of the region’s nonprofits that helped low-income residents navigate the FEMA application and appeals process.
For the Hills, it’s been an exhausting year. They’ve been camped in a trailer since January with a view of their former home, working on the house until dark after days of teaching public school. They long for simple comforts of their former life — just sitting in their living room as a family and watching a movie. As the Hills prepare to move back in, we learn in their journey why so many other families may never be able to do so.
Watch the short documentary “Rebuilding After Helene” here.
CorrectionSept. 27, 2025: A video with this story originally misidentified the subject Brian Hill teaches. Hill teaches high school math, not history.