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Amazon is being sued for making it ridiculously hard to cancel a Prime subscription

2 years 7 months ago
Yesterday I mentioned that government bureaucracies were no worse—and probably better than—corporate bureaucracies, which are "frequently set up explicitly to help customers as little as possible without losing them." Today, by chance, we get a perfect example of this: Amazon Prime, whose parent is being sued by the FTC for making it just a little ...continue reading "Amazon is being sued for making it ridiculously hard to cancel a Prime subscription"
Kevin Drum