Ongoing Driver Shortage: MCT Proposes Limited Short-Term Service Reductions
PONTOON BEACH - Following three years of an ongoing driver workforce shortage, Madison County Transit (MCT) is proposing to make limited service reductions on five fixed-routes, effective December 3, 2023. Despite several years of aggressive efforts to recruit and retain drivers, a workforce shortfall in the double digits persists, which has necessitated mandatory overtime and could lead to driver frustration and fatigue, as well as the compromising of service reliability. In response, staff has recommended making short term frequency reductions on three routes and discontinuing two under-utilized express routes that operate only in the peaks. In addition, staff recommended to the Board that the usual January service change be implemented five weeks earlier than normal to make the adjustments as soon as possible. Reduction of Running Times and Service Hours: MCT is proposing to reduce the frequency on three bus routes from every 30 minutes to every 60 minutes. Those routes are the:
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